Accessibility Statement for Trianon Hotels

Our hotel is committed to making our facilities, amenities and services accessible to guests with disabilities.  Below is a description of many of the accessible features of the hotel in its public and guest room spaces.

Hotel Accessibility

Accessible Public Spaces

  • Accessible business center
  • Accessible concierge desk
  • Accessible exercise facility
  • Accessible hotel restaurant
  • Accessible parking
  • Accessible parking spaces for cars in the self-parking facility
  • Accessible public entrance
  • Accessible registration desk
  • Accessible route from the accessible public entrance throughout the hotel, including: guest rooms, registration, meeting and ball rooms, restaurants, business center, spa, exercise facility and pool
  • Accessible swimming pool and spa with lift
  • Elevator with Braille
  • Service animals welcome
  • Strobe alarms
  • TTY for guest use
  • Van-accessible parking in the self-parking facility
  • Visual alarm for hearing impaired
  • Visual alarms for hearing impaired in hallways
  • Visual alarms for hearing impaired in public areas

Accessible Guest Room Spaces

  • Accessible route from the accessible public entrance to the accessible guest rooms
  • Bathroom doors at least 32 inches wide
  • Bedroom doors at least 32 inches wide (812mm)
  • Braille elevator
  • Closed captioning on televisions or closed captioning decoders
  • Strobe alarms
  • Accessible guest rooms with mobility features with entry or passage doors that provide 32" of clear wide space
  • Rooms accessible to wheelchairs - no steps
  • Wide door frames providing at least 32 inches of clearance
  • Lowered towel racks
  • Grab bars
  • Accessible sinks, vanities, and toilets
  • Shower seats
  • TYY available upon request
  • Kit available for guests with hearing or visual impairments



Website Accessibility

Trianon Hotels are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Trianon Hotels Website contains WCAG 2.0 level AA conforming functionality. Conforming functionality means that efforts were taking during the development of the website to follow WCAG standards.

Compatibility with browsers and assistive technology

Trianon Hotels Website is designed to be compatible with the following assistive technologies:

  • Chrome, Firefox, and Safari browsers on JAWS, NVDA, and Voiceover screen reader technologies

Technical specifications

Accessibility of Trianon Hotels Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript


Limitations and alternatives

Despite our best efforts to ensure accessibility of Trianon Hotels Website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Reservations made on a third-party site we cannot guarantee your accessibility experience on third-party sites



Feedback & Contact

We welcome your feedback on the accessibility of Trianon Hotels Website. Please let us know if you encounter accessibility barriers. Additionally, if you need any assistance or have any questions about the accessibility features of the hotel or require help reserving an ADA accessible, please reach out to us with the contact information below.

  • 239-948-4400
  • Trianon Bonita Bay Hotel, 3401 Bay commons Drive ,Bonita Springs, FL 34134